De-escalated through the use of careful language

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Conflicts can often be de-escalated through the use of careful language. Select the example of effective conflict resolution language. "...I feel sad for you, because I get the sense that you aren't enjoying running the restaurant." "If you think I'm paranoid, does that mean you don't trust the decisions I make for the business?" "How do you expect us to work together now that I know you don't respect me?"

Reference no: EM133660390

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