Data flow diagram for new customer support system

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Q1) A context diagram, also called a Data Flow Diagram (DFD), documents the scope of the new customer support system. It focuses primarily on output from the system. In a later chapter, we will learn more about DFDs. At this point, we need to learn to examine and read them. This is a simple one. According to the DFD, who are the primary users of the system and what are some of the outputs they will expect from the system?

Reference no: EM1348570

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