Reference no: EM132304876
1. Goodness-Of-Fit tests are a form of nonparametric test.
True
False
2. Cyclicality is one of the elements of a time series forecast.
True
False
3. Level is one of the elements of a time series forecast.
True
False
4. Irregular patterns are one of the elements of a time series forecast.
True
False
5. A report on a business research project begins with an executive summary.
True
False
6. A person who practices an assertive communication style tends to be an effective, active listener who states limits and expectations and does not label or judge people or events.
True or False
7. It is important for a person to always use the assertive communication style in the world of business and customer service.
True or False
8. A closed question should elicit a “yes” or “no” response.
True or False
9. As result of asking open ended questions, CSRs are able to gain more information, which makes offering solutions or suggestions to customer problems much easier.
True or False