Reference no: EM132326332

Question

1) Which of the following could be examples of controls in an airline's online reservation system? (i) A message asking for confirmation of chosen flight dates, (ii) a link to a web page of an affiliated car rental company, (iii) a page seeking confirmation of payment details, (iv) a message informing the buyer that noflights are available at the chosen time, (v) a pop-up screen which appears once the transaction iscompleted, containing the buyer's updated frequent flyer points balance.
a- i , ii, iii, iv

b- i , ii, iii, v

c- i, iii, iv, v

d- i, iii, iv, v

2) The focus of the functional perspective of the organisation is on:

A. controlling the organisation so customers are satisfied.

B. ensuring the organisation can promptly respond to its operating environment.

C. controlling staff through specifically defined duties.

D. integrating the functional areas for efficient operations.

3) ERP:

A. improves the integration of enterprise-wide data.

B. provides tighter linkages between relevant modules such as marketing, sales, production, shipping, billing, accounts receivable and general ledger.

C. records and manages many different types of business transactions within a single integrated database.

D. all of the options are correct.

4) ERP systems will help an organisation improve its process design when:

A. the existing process is flawed and the strategy of the organisation is consistent with the ERP approach.

B. the existing process is flawed and strategies are different to the ERP approach but the organisation can change to the ERP-defined process.

C. the existing process is old, having been in place for several years.

D. the process in the ERP system is different from the existing process used by the organisation.

5) An example of a suitable key performance indicator (KPI) for the objective of effectively conducting, recording and monitoring the sale of goods and services is:

A. sales returns.

B. aged accounts receivable reporting.

C. percentage of sales on back order.

D. customer complaints.

6) In the order goods stage of the expenditure cycle, which of the following is designed to reduce the risk of collusion and fraud?

A. Purchase orders are raised only once each week.

B. The decision to purchase more goods or materials is made by the purchasing officer.

C. The person who places orders is different from the one who is responsible for maintenance of the list of approved suppliers.

D. Purchase order forms are pre-numbered.

7) Which of the following technologies can be used in the general ledger and financial reporting cycle?

A. ERP.

B. XBRL and CRM.

C. XBRL and ERP.

D. XBRL.

8) During the general ledger and financial reporting cycle:

A. budgets are created and agreed upon.

B. transactional level data is accumulated, summarised, adjusted and reported to internal users.

C. transactional level data is accumulated, summarised, adjusted and reported to external users.

D. all of the options are correct.

9) Reporting sales in the current period which have not yet shipped so that annual sales figures are inflatedis an example of:

A. inventory theft.

B. non-existent sales.

C. credit fraud.

D. non-existent customers.

10) Cybercrime can be defined as:

A. any crime that is committed when people are not face-to-face.

B. a crime committed using a computer and or the internet.

C. a financial crime committed using a computer and the internet.

D. none of the options are correct.