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Customers enter the camera department of a store at the average rate of five per hour. The department is staffed by one employee, who takes an average of 4.0 minutes to serve each arrival. Assume this is a simple Poisson arrival, exponentially distributed service time situation. Use Exhibit 7.12. a-1. As a casual observer, how many people would you expect to see in the camera department (excluding the clerk)? (Round your answer to 2 decimal places.) Number of people a-2. How long would a customer expect to spend in the camera department (total time)? (Do not round intermediate calculations. Round your answer to 1 decimal place.) Average total time minutes b. What is the utilization of the clerk? (Do not round intermediate calculations. Round your answer to 1 decimal place.) Utilization % c. What is the probability that there are more than two people in the camera department (excluding the clerk)? (Do not round intermediate calculations. Round your answer to 1 decimal place.) Probability % d. Another clerk has been hired for the camera department who also takes an average of 4.0 minutes to serve each arrival. How long would a customer expect to spend in the department now? (Do not round intermediate calculations. Round your answer to 1 decimal place. Use the closest value of λ/μ in Exhibit 7.12 when determining Lq (i.e., do not interpolate).) Average total time minutes.
Explain why it is important for operations manager to understand the local culture and practices of the countries in which a firm conducts business.
Suppose you wanted to build a new student union at your school. What would you need to do to make this happen if you used a rational versus emotional approach to organizational change?
Explain the many factors that an airline schedule planner must balance in developing the airline’s flight schedule.
Firm stores data for other organizations. The company stores data across many states, providing backup data storage for state, municipal governments, and large corporations. The firm is deploying a new set of storage devices that are faster, denser, ..
Look into the future. Consider trends in society, technology, economics, environmentalism, and politics that can influence Ford Motor Company. Be sure to look beyond Ford's current market, product, and geographic boundaries. Identify two or three fac..
Research a real-life case of sponsorship failure in the sports business industry. Include links to the related research along with a summary of why the sponsors
Zara is a fast-fashion company from Spain. Although the Spanish economy has crumbled, Zara is a rare success story. Fashion is highly perishable, quickly influenced by the latest thing seen on the catwalk or on the back of a celebrity. Why is it impo..
Discuss the different organizational structures that compares can adopt as they grow and expand globally.
Things to consider when managing the Integrated Supply Chain include bull whip, VMI, and a few others.
What productivity measure(s) could you give your boss now? What could you tell your boss about the results from your calculations?
Make up an example to show clearly and completely that you can develop an IE Matrix for a 3 division company, where each division has $10, $20, and $40 in revenues, and $2, $4, and $1 in profits. State other assumptions as needed. Label axes and quad..
Burrito King (a new fast-food franchise opening up nationwide) has successfully automated burrito production for its drive-up fast-food establishments.
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