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Customers dealing more directly with the company

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What is meant by customers dealing more directly with the company? What are examples of this? How does increasing customer satisfaction increase market share? What is meant by a company promoting customer integration? Is this something they buy? or make? or other?

Reference no: EM131456420

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Customers dealing more directly with the company : What is meant by customers dealing more directly with the company? What are examples of this? How does increasing customer satisfaction increase market share?
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