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A Canadian bank has received multiple complaints from customers concerning its Philippines-based call center. The bank is exploring the possibility of moving the call center back to Canada. This would require the closure of the Philippines operation and the establishment of a Canadian-based operation. Setting up the new call center in Canada would require significant efforts in HR planning to ensure a smooth transition of operations. The HR director has tasked you?(the HR manager)?with investigating various options including downsizing, restructuring, and/or retraining.
Critically evaluate?the major concerns and problems faced by an HR manager in?such a?scenario and?make a recommendation as to how you (in the role of HR manager) might approach these circumstances. What should?your?first steps be?
Since unions represent all employees in the bargaining units they have organized, should they be allowed to endorse particular candidates for office? Explain.
Using the resources as well as further research, read about successful onboarding programs conducted by a few of the large, successful and admired corporations. In a 2 - 3 page report, explain your selected Fortune 500 company's program; then comp..
Describe a management policy designed to promote a culture of cooperation.
With this statement in mind, evaluate the varying approaches to performance management and discuss how these approaches measure employee performance.
a. How does the Administrative Principles (five functions of management: Planning, Organizing, Commanding, Coordinating, and Controlling) from Henri Fayol help
SCENARIO Based on the previous scenario, you have conducted interviews for the three candidates and are required to hire two of them.
Expected profit is a direct measure of how well a company serves its customers.
What do you think about drug testing in the workplace? Is it really necessary? Are there any jobs/industries that drug testing is particularly appropriate?
Define the following terms using your text or other resources. Cite all resources consistent with APA guidelines.
Considering the current rules regarding permissible conduct by unions to promote themselves and permissible conduct by employers to fight union encroachment
short description for understanding of these terms1. difference between price and cost analysis.2. three sources of
Assignment: Elements of a Contract. Describe and analyze the five elements of a contract that must exist for this agreement to be enforceable.
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