Customers arrive according to poisson distribution

Assignment Help Operation Management

Reference no: EM131039272

A tax accountant in a very small town has a walk-up tax preparation business in a small office. During “busy season”, she has determined that her customers arrive according to a Poisson distribution with an average arrival rate of 6 per day (it is a very small town). Each customer takes a number so that they may be served in the order of arrival. She is able to serve her customers one at a time, at an average rate of 8 per day (exponentially distributed). Her customers are very patient and will always wait as long as necessary to be served (the town is SO small, there’s nothing else to do). (15pts) What is the average time from arrival to exit? What is the average wait time for her customers? What is the average number of customers she has in her waiting room plus her office? What is the average number of customers waiting. How busy is our tax accountant during an average day? She has a small waiting room with 4 chairs. What is the probability that all chairs will be filled at the same time? If she works an 4 hour day, how many hours a day is she busy?

Reference no: EM131039272

Questions Cloud

Mutually accountable to achieve common performance goals : Team members hold themselves mutually accountable to achieve common performance goals. Cross-functional teams are temporarily assembled to solve specific problems and then disbanded. Work teams are permanent small groups of people with complementary ..

Cultural events may be good advertising : Sponsorships of sports or cultural events may be good advertising, but they do little to enhance relationship marketing. A penetration price policy sets a low price as a major marketing weapon. Production can be defined as the use of people, machiner..

Giving away drugs to physicians constitute bribery : Discuss bribery. Would actions such as politicians adding earmarks in legislation or pharmaceutical salespersons giving away drugs to physicians constitute bribery? Identify three business activities that would constitute bribery and three actions th..

Designated anyone as the official team leader : Imagine you are part of a four person team charged with developing a complex, multi-variable market analysis for your hospital. All members of your team are basically at the same job level as you and your boss has not designated anyone as the officia..

Customers arrive according to poisson distribution : A tax accountant in a very small town has a walk-up tax preparation business in a small office. During “busy season”, she has determined that her customers arrive according to a Poisson distribution with an average arrival rate of 6 per day (it is a ..

Diversity in organizations attitudes-moods perception : Rate the three (3) most important concepts that you learned in this course in order of importance (one [1] being the most important). Provide a rationale for your response. Determine ways you plan to apply what you learned in this course to your curr..

Family-practice medical clinic employs receptionist : A family-practice medical clinic employs a receptionist (R), a nurse clinician (NC), and a physician (MD). The receptionist has been trained to screen patients with regard to whether they should see the NC or the MD. Calculate the average idle time f..

What types of quality management processes : Explain what types of control processes might be found in google and Walmart organizational structures. Describe what types of quality management processes might be found in walmart and google organizational structures.

Calculate the break-even point for each capacity alternative : A parts manufacturer plans to replace its existing facility. Management is considering two options: 200,000 or 250,000 units per year.8 The 200,000 unit plant has a fixed cost of $4.0 million and a per unit cost of $20. Calculate the break-even point..

User Account

All Pages