Customers are the most important part of a business

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The Web contains numerous examples of customer power. Customers are using YouTube, MySpace, blogs, and a number of other Web tools to slam or praise companies. You believe that the most influential person in a business is the customer. How could customers hurt or help a business? Should employees agree that customers are the most important part of a business. Is the customer always right?

Reference no: EM1328991

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