Customers are responsible for justifying their claims

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The podcast mentions a Vancouver law firm that filed a $15,000 defamation suit against a former client who had posted a negative online review. What is the outcome of the lawsuit? What are the implications of this outcome on the law firm and possibly on other businesses?
Customers are responsible for justifying their claims on the online reviews. How can customers protect themselves from lawsuits when leaving online reviews? One law firm put a check list to avoid defamation when posting a negative review. List and elaborate on the check list.

Reference no: EM133392944

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