Customers are now coming in and running down the aisles

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Reference no: EM132299806

You are working early on Friday morning at the local XYZ Store that has a great Black Friday Sale ad, and the doors are to open at 5 AM. Your department's merchandise is stacked on a pallet with the shrink wrap still around it, and it is 4:59 AM. Customers are now coming in and running down the aisles to get something that you discover is at the bottom of the stack. Using the information you have learned in this course thus far, tell me how you will react to those less than friendly shoppers. They are upset you are not ready to wait on them, and they do not want to have to stand in line to wait until you get the merchandise unwrapped.

Reference no: EM132299806

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