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Customer wants a table right now

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You are working in a restaurant and your job is to welcome customers, take them to their tables, manage customer bookings etc. This is a very expensive restaurant & the customers are rich people and spend a lot of money in your restaurant. A couple has arrived over an hour late for his booking & there are no tables available. This is a special customer who is celebrating their wedding anniversary at your restaurant. This customer wants a table right now. You have to use your communication skills to handle this customer.

Reference no: EM132474683

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