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Customer service to customers

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Reference no: EM131336894

Essay

  1. Answer the following question in essay format.
  2. Your essay must include an introduction paragraph, a main section consisting of two or more paragraphs, and a conclusion paragraph.
  3. Your essay must include cited materials from the textbook at a minimum. You may use additional sources. Cited sources should make up 10 to 20% of your essay. The majority of the content should be your own words. Make sure to cite any references you use. Proper citation format for a reference includes the name of the author(s), the title of the work, the date of the publication, and the page number.

Essay Question

Research and identify how three specific technologies (texting, mobile phones, voice mail, email, Twitter, etc.) can be used to provide customer service to customers. Provide detailed information on how each technology is used.

Note: "The Internet" is not one of the aspects you can use. You must select a more specific technology. No word limit.

Reference no: EM131336894

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