Customer service-smart business plan

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Reference no: EM13857335

Customer Service

Airline Industry offers a separate counter for their first class customers – is this consumer discrimination.

Question –

1. Identify a similar industry that engages in this practice.

2. Is this a smart business plan?

3. Why is it a smart business plan or why not?

Reference no: EM13857335

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Customer service-smart business plan : Airline Industry offers a separate counter for their first class customers – is this consumer discrimination. Identify a similar industry that engages in this practice. Is this a smart business plan?

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