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Choose one company with an excellent customer service reputation, and one with a poor (or less than perfect) customer service reputation. Compare and contrast the customer service reputations of these two companies. Your paper should address the following questions.
a. What is the company with good customer relations doing right?
b. What is the company with poor customer relations doing wrong?
c. What are the results of the actions of the companies? For instance, financial, public relations, or employee issues?
d. What specific, actionable recommendations would you give for improving customer satisfaction for each company?
Analyse the situation using Ethics Technique
Sam Student had borrowed $1,000 from his cousin. Sam and the cousin became involved in a heated disagreement when the cousin began to press Sam for repayment of the loan. Talk about the probable outcome.
Analysis and Recommendations: Using what you've learned from the interview and your research, examine the customer service environment at this company. How can customer service be enhanced? What are your endorsements to this company based on what ..
What is channel of distribution.
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Specify the work schedule for each employee. Elucidate how much slack does your schedule generate for each day.
Identify the purposes of different types of organisations.
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Who loves Classic Disney? Who loves Pixar as well as DreamWorks digital animation? Who loves one type more than another? Why? What stands out about one that the other can't capture? If you favour digital to classic hand drawn (or vice-versa) tell ..
Examine the role of the project manager that this project would require. Analyze three characteristics of an effective project manager that are relevant to this particular expansion project. Offer a rationale for the response.
Norelco is also offering a coupon for a trial razor when a customer visits their website. Norelco is addressing which factors influencing the rate of diffusion?
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