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Research the customer service representative job description using the O*Net Database and create a PowerPoint presentation.
Describe 5 qualifications that should be found in a customer service representative job description.
What level of education should be necessary for a customer service representative, and why?
What kinds of job experience should the customer service representative have, and why?
What skills should the customer service representative demonstrate to be successful in the position?
The strategic management of HR requires measuring the effectiveness of HR functions to provide a foundation to decide
This week you learn about different personality theories and how each propose that we develop into who we are. Some of the theories go into great detail when de
1. list the steps of the management by objectives mbo approach.2. provide two instances when written communication
Our text references loss exposure, and defines it as "any situation or circumstance in which a loss is possible, regardless of whether a loss occurs."
"Unions and Collective Bargaining" Please respond to the following: Examine two reasons why employees join labor unions.You can use Protect their rights and Pay Raises Examine two reasons why organizations prefer that unions do not represent their e..
Walt Disney Co. (DIS) is an excellent example of a business that uses its website to get information out to its shareholders, analysts, and prospective
During interview, how does keeping a written record of the candidate's suitability according to the selection criteria assist you in complying with EEO legislat
Joe's Hamburger Grill has been doing business in the same location for the past 20 years. The Grill is located in Phoenix, Arizona, and caters to college studen
Gene Johnson, who worked for Cable Fixers, Inc. for 21 years, was terminated when he was 69 years old and was replaced by a much younger man who Cable Fixers paid a significantly lower salary than it was paying Gene. Gene's only evidence of age discr..
Please give a brief explanation about the management objective appraisal method and the weakness of using this method.
In case you haven't noticed, the public seems to be less tolerant of criminal conduct by businesses. Federal prosecutors are looking at criminal charges against
There is a section in chapter one of your book called Where Do Supervisors Come From. Research this topic on line and make a substantive post of findings.
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