Customer service interaction with challenging customer

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Reference no: EM132136311

Describe a time when you have been or have observed a customer service interaction with a challenging customer.

Address the following in your initial post:

Briefly describe the situation and detail your perception of what made the customer challenging.

From this perspective, evaluate how the situation was handled. Relate the ideas and information from this module’s assigned reading to what was done well.

What could have been done differently?

Reference no: EM132136311

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