Customer service factor into social monitoring process

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Reference no: EM132230088

1. How does customer service factor into the social monitoring process? What are some of the key skills you need to work in social media for a brand like McDonald's? How do they manage the social aspect of communication?

2. If you needed to stay in the hospital, would you prefer to go to a nonprofit hospital or one managed by For-Profit company? Or would it make any difference to you? Fully discuss and explain "The Whys" of your answers.

3. What are some patterns or themes specific to reviews of the fast food chain In-N-Out?

Reference no: EM132230088

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