Customer satisfaction satisfying customers of organization

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Reference no: EM132177578

Customer Satisfaction Satisfying the customers of an organization is a requirement for business success. Therefore, customer perceptions matter when trying to decide what products and services the organization will offer. From time to time, improvements to products or services will be needed. In order for an organization to improve, changes must be made, either in terms of the way activities are accomplished or in the nature of the activities being done. In your exploration of these concepts, respond to the following How would you determine what needs to be changed in an organization?

Reference no: EM132177578

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