Customer satisfaction means

Assignment Help Operation Management
Reference no: EM13960724

Customer satisfaction means: The customer is delighted with the product or service the customer gives the company all 'fully satisfied' marks on a customer satisfaction survey. The product or service is exactly what the customer expected. The customer tells all his friends how happy she is with her purchase

Reference no: EM13960724

Questions Cloud

What standard determines whether these parties have contract : Cody signs and returns a letter from Dora, referring to her sale of the Bar-D Ranch and its price. When Cody attempts to complete the deal, Dora re­fuses, claiming that they have no con­tract. Cody claims they do. What standard determines whether the..
Quality of the work and pointed out numerous defects : Don Gray, who ran an aircraft paint shop, was hired to repaint an airplane owned by Bob Moreland. When Moreland left the plane for the paint job, a bailment was created. The price agreed on was $9,470.00.When Moreland picked up the airplane, he was d..
Affect of a loyalty program does this describe : Annie loves to travel on Delta because the frequent flier program allows her to fly more often. Which positive affect of a loyalty program does this describe? Accelerator effect Blocker effect Spreader effect Positive effect
Executive on a business trip to the west coast : Curtis is an executive on a business trip to the West Coast. He has driven his car on this trip and checks into the Hotel Ritz. The hotel has a guarded underground parking lot. Curtis wants to hold the hotel liable for both the car and the coat. Disc..
Customer satisfaction means : Customer satisfaction means: The customer is delighted with the product or service the customer gives the company all 'fully satisfied' marks on a customer satisfaction survey. The product or service is exactly what the customer expected. The custome..
What is the maximum inventory with no backorder model : the economic order quantity with no backorders? if the annual cost with no backorders=449.50. what is the total annual variable cost? what is the maximum inventory with no backorder model? what is the reorder point with no backorder model.
Identify two personal strengths-weaknesses which promote : Identify two (2) personal strengths & two (2) personal weaknesses which promote or challenge your own abilities to be a leader. Create an action plan to overcome each weakness you’ve identified & outline the steps that you can take to grow in each ar..
Explain what are the points of difference : Provide an example of any company that you'd like, and explain what are the points of difference (PODs) that enable it to stand out from the competition. Also, what are the points of parity (POPs) in this industry--the features or services that all c..
Eroding-declining and niche-momentum and leadership : One company for each of the four quadrants of these labels, new/unfocused, eroding/declining, niche/momentum, and leadership. Why do you think each of these companies fall into those categories?

Reviews

Write a Review

Operation Management Questions & Answers

  Book review - the goal

Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..

  Operational plan in hospitality enterprise

Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..

  Managing operations and information

Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..

  A make-or-buy analysis

An analysis of the holding costs, including the appropriate annual holding cost rate.

  Evolution and contributor of operations management

Briefly explain Evolution and contributor of Operations management.

  Functions and responsibilities of an operations manager

A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..

  Compute the optimal order quantity

Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.

  Relationship to operations practice in the organisation

Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.

  A make or buy analysis

Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.

  Prepare a staffing plan

Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.

  Leadership styles in different organizations

Ccompare the effectiveness of different leadership styles in different organizations

  Risk management tools and models

Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd