Customer satisfaction as amazon

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1. What prevents health care from having the same customer satisfaction as Amazon?

2. What prevents health care employees from having the same satisfaction as Google employees?

3. What are the leadership skills or attributes necessary to accomplish these objectives?

Cite at least 1 reputable references to support your assignment (e.g., trade or industry publications, government or agency websites, scholarly works, or other sources of similar quality).

Reference no: EM132728979

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