Customer relationship management software sector

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Reference no: EM132252788

Salesforce.com has been a pioneer in customer relationship management (CRM) software sector Why do you think Salesforce.com has been so successful relative to other smaller competitors? Why do they continue to dominate the marketplace today? How can some of these tools attract new customers and ensure long-term, strong customer relationships moving forward? What are specific examples of which tools you may likely use in driving sales for your new product/business?

Reference no: EM132252788

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