Customer relationship management policy and procedures

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Reference no: EM133040020

Case Study question

Describe how the following learning environments and systems may be used. The CEO of Bounce Fitness, Margaret House, is looking to open a franchise in Perth.

As a manager, you are required to develop an overview of opportunities to facilitate formal and informal learning. The overview should include organisational learning environments and systems to address learning gaps

a. Classroom Learning

b. Distance Learning

Customer Relationship Management Policy and Procedures.

Identify two (2) requirements for the Privacy Act 1988 legislation that relate to Bounce Fitness' Customer Relationship Management Policy and Procedures.

Briefly explain how the identified requirements are related to the Bounce Fitness procedure.

Reference no: EM133040020

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