Customer relationship management metrics

Assignment Help Basic Computer Science
Reference no: EM133220448

PART 1 - Describe a business that you would like to open in the future in less than Fifty words.

PART 2 - Create a brief analysis, approximately Two and three pages, that discusses the following:

-Include 2 Critical Success Factors (CSFs) you would use to measure the success of your business. Explain why you would use these factors.

-Include 2 Key Performance Indicators (KPls) you would use to measure the success of your business. Explain why you would use these indicators.

-Include 2 Customer Relationship Management (CRM) metrics you would use to evaluate your business. Explain how these can aid in achieving success.

-Include 2 Supply Chain Management (SCM) metrics you would use to evaluate your business. Explain how these can aid in achieving success.

PART 3 - Create a sample information security plan for your company, approximately 2 and 3 pages, that covers the following:

- Authentication and Authorization

-Prevention and Resistance

-Detection and Response

-Ethical implications

Reference no: EM133220448

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