Customer relationship management

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Reference no: EM133129275

PART A

Examine the roles of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) in business. Determine how each system can play a critical role in managing value chains.

How does LaRosa's Pizzeria use this technology in order to improve the supply chain and value chain operations? Determine the ways this technology has helped to deliver quality to the customer. Assess the challenges that LaRosa's Pizzeria might face when trying to implement these types of technologies.

PART B

Coach knows that picking the right players to work together can transform a football or racing team into champions. Finding the right players for your OWN team can help you reach success! However, how do you go about finding and selecting these crucial players, and how do you decide what roles they should play? This week, Coach shares his tips for scouting new talent for ANY team, plus the tools he uses to evaluate a team member's potential. Imagine you're looking for new team members to join your team (this could be a work, volunteer, or religious organization). After reviewing Coach's tips for hiring the best players for your team, which ones would you use to help find the right candidates? Why?

Reference no: EM133129275

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