Customer reaction to the new policy

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Reference no: EM13104905

AVX Stereo Equipment, Inc recently began a "no hassles" return policy. A sample of 500 customers who had recently returned items showed 400 thought the policy was fair, 32 thought it took too long to complete the transaction, and the rest had no opinion. On the basis of this information, make an inference about customer reaction to the new policy.

Reference no: EM13104905

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