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Customer performance johnson and johnson

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Reference no: EM132836003

Johnson and Johnson

Customer Performance Johnson and Johnson: Find customer satisfaction rankings, product reviews, product recall information, etc. from Consumer Reports. If you can find the data, discuss the rate of repeat business, price comparisons, quality, etc. Provide comparison to the company's top competitors. Then, in a short paragraph, assess the company's customer performance. To what extent is the company capable of satisfying its customers' needs? How does the company's customer satisfaction and/or product quality compare with its competitors?

Reference no: EM132836003

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