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A customer owns a business that makes water filtration equipment and has just received a large order from an owner of several golf courses. The equipment is designed to remove impurities from wastewater allowing reuse on landscape without the threat of disease. He has asked you to visit his plant and observe his operation. At the appointed time you arrive and are given a tour at a small, but state of the art, plant that manufactures water filtration equipment that is known as the best in the world. You witness a lot of hand crafted product and skilled artisan labor, chat with seasoned employees that have been with the company for 20-years and note a very well trained, enthusiastic team-based workforce. During the tour you ascertain that the plant holds about 100 workers and generates $ 50 M in yearly revenue. You also notice that there is a lot of Work in Process at one particular machine, machine number 7, and there appears to be smooth flow before and after that point. After the tour you meet with the owner. He tells you that the plant has doubled in size over the last several years due to the Federal funds dedicated to environmental and clean-water projects. He is a chemist by background and education but is self-taught in leadership, project management and strategy. Here is the problem that he lays out for you in his words... “My workforce and business has doubled in the last couple of years. Up until now I could manage my work with my Day-Planner and my wife could run payroll, purchasing and accounts receivable off her MacBook. Now things are starting to slip. We are missing orders and not scheduling work properly. Inventory is piling up in the shop and not getting shipped. In order to get on track I need a decision whether I should purchase an IBM information management product that assists mid size plants such as mine with scheduling, purchasing, supply chain management, information systems and payroll. I can get a complete read out of status anytime I want. Every plant operation will have a workstation for tracking and updating the status of individual efforts that will roll up to a major presentation for me anytime I want. But my problem is that it is so expensive and I am a low risk person by nature. What do I do? Should I add resources with the new technology and hire more people? Or is it possible that I may have a less expensive and more effective solution? How can I be more certain that the technology is a good investment? Being an exceptional graduate of the USD you know one thing for certain…let the data drive you to the solution. So you ask to study the performance records of the operation so as to gain insight as to performance. You find the normal spreadsheets with financials, part orders and delivery schedules. There are some Gantt charts on the wall with schedules. But embedded in a pile of papers is the following chart…underneath is a note…IBM consultant says performance is going down. How would you advise the client?
Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..
Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..
Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..
An analysis of the holding costs, including the appropriate annual holding cost rate.
Briefly explain Evolution and contributor of Operations management.
A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..
Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.
Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.
Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.
Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.
Ccompare the effectiveness of different leadership styles in different organizations
Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.
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