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Customer of pizza pizza

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1. Assume you are a customer of pizza pizza Do you view the company from a "functional" perspective? Or a "process" perspective? Why? Hint: if they mess up your order, how much do you care which "function" (e.g. Order taking, baking, or delivery) is at fault? 2. List three reasons why you think process mapping can be useful within a business?

Reference no: EM131556808

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