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Customer manufacturing group 2010 using business process

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Reference no: EM132834208 , Length: 500 Words

Customer Manufacturing Group (2010) Using Business Process Improvement Teams to Increase Customer Satisfaction and Improve Performance. A Customer Manufacturing Group Case Study [Online]. Available at: https://www.customermfg.com/wpfiles/csbpi.pdf (Links to an external site.) (Accessed: 7 March 2018) 

Question One

The case study from the Customer Manufacturing Group (2010) outlines the business process improvement that was undertaken within a company. Discuss what this case study demonstrates about how business process improvement should be taken within companies. 

Question Two

How would you suggest that the process of business process improvement outlined in this case study could be improved further?

 

Reference no: EM132834208

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