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Chapter 5 focuses on Customer Portfolio Management (CPM).
Explain the basic disciplines of CPM which include market segmentation, sales forecasting, activity-based costing (ABC), customer lifetime value estimation and data mining.
Next, select one of the disciplines and explain how you would use the concept to improve customer relations at your company.
Submit your work to the Project 3 Dropbox folder on D2L.
Compare and contrast push-based production strategies with pull-based production strategies. What are the primary capabilities, advantages, and disadvantages of each?
Determine the resources and data you will need to deploy an operations consulting engagement with this business.
YOU are the dean of a large, public university business school. What are you going to do to deal with Steve in the next year before he is eligible for tenure?
As part of PESTEL analysis, evaluate the external factors that impact the success and failure of Nestle’s operations in the International expansion.
Which of the following describes a critical path? Which of the following describes a pure project? Which of the following describes the benefit of a functional project?
Revisit the world of Business How did marketing contribute toward creating the successful Banana Republic brand?
What was the inventory turnover of the company? What was the weeks-of-supply of the company?
Bank Manager believes the mean (m) number of minutes to process a customer transaction is 8.0 minutes with a standard deviation (sigma) equal to 2.4 minutes.
Which of the following is NOT one of the basic elements of performance management?
Develop a scope statement for this project that contains examples of all of the elements. Assume that the event will occur in four weeks, and provide your best guess estimate of the dates for milestones.
Explain the importance of innovation in your selected business's vision, mission, and values, and determine your business model for this new division.
Demonstrate and discuss an understanding of international competition and its effects on business.
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