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Consider a post office that is run by two clerks. Suppose that when Mr. Smith enters the post office, he discovers that Mr. Jones is being served by one of the clerks and Mr. Brown by the other. Suppose also that Mr. Smith is told that his service will begin as soon as either Jones or Brown leaves. If the amount of time that the clerk I spends with a customer is exponentially distributed with mean 1/lambda_1, I = 1, 2, what is the probability that Mr. Smith is not, the last one to leave the post office?
Waterfront Hotels Corporation in Boston offers a job to Carol, who lives in Denver. Carol orally agrees to work for Waterfront for two years. She moves her family to Boston and begins work. Three months later, she is fired for no stated cause. She fi..
What can a business do to protect itself from an overly aggressive sales force when the sales representatives are trying to make contracts with customers and increase their commissions?
Inventions normally fall into all but one of the following categories. Which one? The last step of the incremental improvement approach to quality improvement is: TQM can serve as a foundation for generating creative ideas in organizations. Creativit..
An organization uses a spam filtering software to block email messages that may potentially be spam messages. The spam filter can be set to one of two security modes: High-Security-Mode or Low-Security-Mode. Extensive evaluation using a benchmark cor..
What would be the advantages/ disadvantages of using cost-of-services versus value-of services pricing for hardee’s customer? When discussing cost of service pricing, what type of cost (average versus marginal) would make more sense for Hardee? How w..
It is sometimes argued that a matrix organization can serve as a mechanism for achieving strategic fit— the achievements of synergies across related business units resulting in a combined performance that is greater than units could achieve if they o..
Universal life insurance allows the policy owner to modify:
Would you rate them low, medium, or high with respect to profitability? · Would you rate them low, medium, or high with respect to risk? · What is your recommendation to management? Why?
An energy company orders railcar loads of coal at a rate of 62,500 tons per year. Delivery lead time is variable, but has averaged 5 days. The annual cost to hold inventory is $200 per ton and each order that is placed with the supplier costs $2,500 ..
Scheduling Systems There are a number of types of scheduling systems that are available for a medical practice to choose from and utilize. Determining what works best for a particular practice is based on numerous factors which include: Conduct some ..
What is the relationship between effective communication and competitive advantage? If you were asked to design a training program to help managers become better communicators, what would you include in the program?
Analyze the various stages in the strategy development and planning processes. Assess external opportunities, threats, and internal organizational capabilities.
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