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Customer impression of a restaurant

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Review Questions

1. Explain the impact that a host or hostess has on a customer's impression of a restaurant. 

2. Can a server be too attentive to their patrons? Explain. 

3. Why is a drug user more likely to commit employee theft?

4. Describe the procedural deterrents a restaurant manager might take to prevent being robbed while making a bank deposit.

5. How can a time-delay safe prevent a successful robbery?

Reference no: EM131589423

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