Customer experience strategy

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Watch the Season 1, Episode 1 on Star Wars from Netflix documentary on The Toys that Made Us.

How does the "Toyetic" concept tie into the Customer Experience strategy from your GROWTH IQ textbook?

How does the film illustrate Path 1 and Path 2 from the Growth IQ textbook?

What observations stood out to you from the Start With Why concepts?

Share with us 2-3 key takeaways from the film that stood out to you as they relate to this class?

Share with us a life experience that illustrates an aspect from the film.

 

Reference no: EM132537223

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