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Customer Empowerment. How does Walt Disney Studio is offering empower its customers as discussed in the course readings this week? In other word, how are customers part of the marketing for the company? Identify the feedback vehicles they may use, especially social media. Do the social media efforts seem to be creating buzz marketing? If not, what could they do to generate more ‘buzz’?
Customer satisfaction. How does your Walt Disney Studio is offering communicate ways for customers to express their dissatisfaction? If possible, outline what remedies the product or service may be taking to ensure satisfaction.
Customer Relationship Management. Does it appear that Walt Disney Studio has a customer relationship management strategy? In other words, do they treat the top tier of customers differently than other customers? If so, what is your evidence? If not, should they have a CRM strategy? Or, are there compelling reasons why your product or service should treat all customers the same? Refer to course content concepts in your response.
Customer privacy. Do Walt Disney offering's privacy policy (usually published on its website). Analyze whether you think they do enough to protect the customer’s privacy or what steps you might suggest they take to protect customer's privacy. Refer to the privacy policies or the information on warranties and guarantees. The company's customer support page might also be useful. Do they publish a remedy should the customer's privacy be breached? Should they.
How much latitude should a salesperson assume in closing the sale when he or she has an established relationship with the customer?
What is the average number of people waiting in queue and in the system? What is the average time that a customer spends waiting in the queue and in the system?
“Rivalry among existing competitors takes many familiar forums, including price discounting, new product introductions, advertising campaigns,
Discuss WILLING and ABLE regarding employee performance and readiness to participate in Organizational Strategy.
Strategic Leadership - Analyze the strategy or Elements of the company strategy for Southwest and Ms. Dixie and Anitawill be responsible.
Reformulate the EOQ model so that the decision is now the length of the order interval T and T is restricted to be of the form 2i.
Compare the primary roles that health administrators play in a public setting versus a private setting. Critique or defend the quality of health care that patients receive through public versus private health services.
The local convenience store makes personal pan pizzas. Currently, their oven can produce 50 pizzas per hour. It has a fiixed cost of $2,000, and a variable cost of $0.25 per pizza.
The output from the capacity determination process allows product design to design to optimal global capacity levels. The output quantifies the range and expected values for financial performance such as Return on Assets (ROA) and Profit & Loss (P..
Should all types of organizations-manufacturing and service, for profit and non-profit-adopt lean thinking and eliminate all forms of waste?
What policy would you use to award business to suppliers? What will you do if only two or three suppliers decide to participate in the reverse auction?
Identify what key features and functionality make these marketable (what is “good” about them)
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