Customer attrition is the gradual loss of customers

Assignment Help Operation Management

Reference no: EM132242193

Customer attrition is the gradual loss of customers in the customer base due to competition or a lack of need for the product or service being sold.

1) Describe a time when you switched to a competitor of a business because the product was not effectively sold to you or because the product no longer met your needs.

2) How could the company have maintained your business?

3) Would some of the prospecting methods mentioned in the reading have worked? (Participating in trade shows, Networking, Joining organizations that your potential customers join, Connecting on social media by liking a page or responding to a comment or blog, Use free marketing on social media via Twitter, LinkedIn, and Facebook, Getting referrals, perhaps pay for any that turn into a sale, Speaking at local service clubs, Presenting at association or business conferences)

4) Why or why not?

Reference no: EM132242193

Questions Cloud

Roles of the manager and employee relations specialist : The difference between the roles of the manager and the employee relations specialist.

What is the difference between planning and control : What is the difference between planning and control? How are demand and capacity measured?

Administrator in adult correctional facility today : Which of the following individuals would be most likely to be an administrator in an adult correctional facility today?

New structured behavioral and situational interview : You would like to roll out a new structured behavioral/situational interview

Customer attrition is the gradual loss of customers : Customer attrition is the gradual loss of customers in the customer base due to competition or a lack of need for the product or service being sold.

Inspect myers home and eliminate any termite problem : Judy Myers and the Terminix International Company entered a contract in which Terminix agreed to inspect Myers's home and eliminate any termite problem

How social media contributes to sales and marketing : Summarize how social media contributes to sales and marketing, as well as customer support. Identify and explain SM risks for each activity.

Economic order quantity models without backordering : In economic order quantity models without backordering, Finally, numerical example is given to illustrate the feasibility and validity of the proposed algorithm

Interviews are important-necessary step in hiring process : Interviews are an important and necessary step in the hiring process of new employees.

User Account

All Pages