Customer attributes and engineering characteristics

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Reference no: EM131481892

1. Identify important customer attributes (CAs) and engineering characteristics (ECs) of your product. List them.

2. Determine CA importance and calculate EC importance using a relationship matrix. You can calculate the importance in your own way. Submit screenshots or pictures of your drawing and explain the calculation process.

3. Discuss your opinions and ideas on the development of HOQ and the concept of QFD. the product is laptop.

Reference no: EM131481892

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