Custom manufacturer of printed circuit boards

Assignment Help Operation Management

Reference no: EM132875093

At ZYZ Company, a custom manufacturer of printed circuit boards, the finished boards are subjected to a final inspection prior to shipment to its customers. As XYZ's quality assurance manager, you are responsible for making a presentation to management on quality problems at the beginning of each month. Your assistant has analyzed the reject memos for all the circuit boards that were rejected during the past month. He has given you a summary statement listing the reference number of the circuit board and the reason for rejection from one of the following categories:

A= Poor electrolyte coverage

B=Improper lamination

C= Low copper plating

D= Plating separation

E= Improper etching

For 50 circuit boards that had been rejected last month, the summary statement showed the following:

C B C C D E C C B A D A C C C B C A C D C A C C B

A C A C B C C A C A A C C D A C C C E C C A B A C

- Prepare a tally sheet (or checklist) of the different reasons for rejection.

- Develop a Pareto chart to identify the more significant types of rejection.

Examine the causes of the most significant type of defect, using a cause-and-effect diagram.

Reference no: EM132875093

Questions Cloud

Discuss the project manager role in managing risk : Discuss the Project Manager's role in managing risk. How does the collective team play a role in identifying and managing risk?

Describe specific service encounter : Based on your actual personal experience, describe a specific service encounter in which you were very dissatisfied. Using the Service Encounter Triad,

Discuss how the risk management process will be applied : Discuss how the risk management process will be applied. Identify potential risks associated with this project (must come up with at least 5 different risks)

Examine quiktrip value chain and evaluate its effectiveness : Examine QuikTrip's value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction.

Custom manufacturer of printed circuit boards : At ZYZ Company, a custom manufacturer of printed circuit boards, the finished boards are subjected to a final inspection prior to shipment to its customers.

Assess the company biggest success or missed opportunity : Assess the company's biggest success or missed opportunity to respond to a recent or current social issue. How did it impact company performance?

Which hypothesis-testing procedure : The mean time an American family lives in a particular single-family dwelling is 11.8 years. A sample of 100 families in the Sycamore,

What is unitary theory : What is unitary theory what are 3 (features and criticisms) in employment relations

Why do organizations provide diversity training : Why do organizations provide diversity training? What kinds of goals are most suitable for diversity training?

User Account

All Pages