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Currently have only been ordering shoes from zappos

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Reference no: EM131762606

A company that uses CRM can use _____________________________________ to increase its revenues. For example, the retailer Zappos could market its apparel assortment to those customers who currently have only been ordering shoes from Zappos. 

  1. cross-selling
  2. referral selling
  3. relationship selling
  4. target selling
  5. quota selling

Reference no: EM131762606

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