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Choose an organisation with which you are familiar—either as a current or previous employee or as a customer. Consider what can and should be done to improve customer service in the organisation by completing the following activities. Your response can be aimed at either internal or external customer service, as good external customer service is dependent on good internal customer service. (Please note that the point of continuous improvement is that everything can be improved—regardless of how good you think the current situation is.)
Describe the current situation. (75–100 words)
Describe the proposed change. (50–75 words)
Explain three of the benefits of the proposal.
Explain the costs of not implementing the proposal. (40–60 words)
(provide real life situation not wrong answer previous answers were not competent)
Categorize each along all three dimensions of innovation, (radical verse incremental, technical versus managerial, and product versus process). Explain.
Analyze and explain how you think big banks are (or are not) ripping off pension funds. Support your response with evidence and examples.
How does managing employee compensation relate to overall business goals? Provide examples from a managerial perspective.
Suppose in the historical data, the range of the Price data is [$15, $35], If the current price = $20, how can you use the regression model to predict.
Showrooming is the practice of examining merchandise in a traditional brick and mortar retail store or other offline setting, and then buying it online, sometimes at a lower price. This phenomenon has been growing year over year and retailers are try..
Explain: How does the Porter’s 5 forces interact with the international business environment, how/why does it works? Use examples.
Except for the Family and Medical Leave Act, the remaining legally required benefits were conceived decades ago. What changes in the business environment and society might affect the relevance or perhaps the viability of any of these benefits?
Identify some of the pros and cons of employing a forced performance ranking matrix.
Describe the challenges faced by the company from a global perspective in inventorying its products or services.
What is the takt time of the manufacturing cell and what is the production lead time for each process step - what is the total processing time for the manufacturing cell?
Suppose you are the judge, and a case is presented before you where a tenant is facing eviction. The landlord has been in constant contact with the tenant and is able to supply the texts and notes to the tenant. However, the tenant agrees that the la..
Share a time when you have worked with someone from a different societal cluster.
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