Reference no: EM132651433

Improving Leadership within MOHG

Introduction
This document presents to Board members of the MOHG a fully detailed plan for conducting research that has been designed to improve leadership within the company in ways that will not only lift employee performance and morale but will also contribute to our capacity to expand our market share and increase our profitability.

The research topic and why it is important to this business
The research topic is ‘Improving Leadership within MOHG' and that topic will be addressed presenting this research plan that is designed to answer the following question: In what ways could the current leadership practices within MOHG be improved to make a more effective contribution to developing and implementing the MOHG business strategy and culture?This is clearly an important topic for the business because without effective leadership

Which of the 4 primary practices discussed in What Really Works this research project is most closely relevant to, and why
Norhia et al in their 2003 Harvard Business Review article, "What Really Works" argue that high performing organisations do a better job than their competitors with regard to four primary and four secondary practices. The four primary factors are .............. Effective leadership has a positive impact on the strategy and the culture of a business organisation, and in particular a luxury hotel chain such as ours, because

Literature review
This literature review presents a concise summary of what best leadership practice involves because having that summary will provide MOHG with a ‘best practice baseline'. Once we have clearly identified best leadership practice, we can then conduct targeted research into ways in which the reality of current leadership practices within MOHG are similar to - or different from - the baseline ideal; and if there are major differences, we can also conduct research into why those differences exist. The literature on best practice leadership can be sorted into three types:

1. Leadership styles which get the best from others
2. The most important leadership understandings of organisational functioning
3. How the best leaders use their time to achieve extraordinary results
Methodology and why it was chosen
To discover the current nature ofMOGH leadership and where there are gaps between what should be happening and what is happening, a two-step research approach will be taken; the first step would involve surveying 160 employees and 40 managers across four different Mandarin Hotels operating in four different cultures: American, Thai, Chinese, and English. By collecting responses from different cultures we will be able to discover if leadership behaviours that are seen as effective in one culture are perhaps seen as ineffective in a different culture - or if what works and what does not work is the same regardless of culture.

Likely data that will be obtained and analysed
A large number of survey responses will be obtained from a significant sample size, and those responses will be grouped into different categories corresponding to the three types of questionnaire items that were used. As a consequence, it will be possible to see not only how many.

Attachment:- Improving Leadership.rar