Reference no: EM132390209

CUC107 - Cultural Intelligence and Capability Assignment - Applying Cultural Capabilities Report, Charles Darwin University, Australia

Task Overview -

Introduction: It has been argued that cultural capabilities are fundamental to operating effectively in the workplace, community and the university. Cultural self-awareness, cultural intelligence and cultural capability are all required for creating safe work and social spaces. So, to complete this task you will be drawing together all of the learning from the unit to show understanding of strategies to create safe spaces.

Task: Write a formal report to observe and analyse whether characters in a scenario are showing effective cultural capabilities and maintaining a culturally safe space. Also, recommend how effective cultural capabilities of the characters could be improved.

Task details -

The report should:

• Summarise and describe observations of the interactions related to aspects of cultural capabilities in the scenario.
• Analyse (with formal references) the safe and unsafe aspects of the scenario, including the physical location and interactions between people.
• Provide recommendations for creating or sustaining this scenario as a culturally safe space.
• Be written in a formal tone - avoid personal language, contractions and slang.

Steps for successfully completing Assessment -

1. Choose the scenario you will analyse. You can use a clip from the list below OR a scenario from your own experience. The examples below can give you some ideas about the kinds of scenarios you could choose.

As you think about which scenario to choose, observe the way that various social and cultural groups are represented in fictional scenes. When you are looking at your scenario, look for and try to comment on the hidden cultural communication styles also being shown.

2. Format the Report

• Title of Report: This should be on a separate page. Include the title, your name and student number, and the date. The title should include the name of the assignment and describe what the report will do. You can be creative to make an interesting title page.
• Table of Contents: This should be on a separate page. A table of contents provides a list of the Sections and Sub-sections that you have used in your report, and the page on which they start. You can use the word function in 'references' tab to generate a table of contents from the levels of headings you can choose)

Now use this outline:

1. Introduction (approx. 200 words): Briefly explain background, aim and scope of this report. Include the following sub-sections in the introduction.

1.1 Background An orientation to the topic of cultural capability and safe spaces.

1.2 Aim Tell the reader what the report aims to do - i.e. It will provide a summary, description and analysis of an example of a safe or unsafe space, and will recommend improvements to improve the safety of the space where appropriate.

1.3 Scope Explain what the report will focus on, including what video, what particular scenes you will be discussing, and if the example depicts a safe or unsafe space.

2. Summary and Observations (Approx. 350- 400 words): This section will include two sub- sections.

2.1 Summary of the scenario: needs to include:

• a brief plot line of the events you are analysing
• the setting (social, academic or workplace) with a general overview of the scene
• any relevant background information to understand the scene
• identification of the key characters ( you can use 'persons A, B and C" ).

2.2 Observations: Identify the behaviours that are evidence of the cultural safety issues and cultural capability. These observations should confirm your statement in the introduction about whether the space is safe or unsafe. Some of the things to look for and describe are: physical factors (size and layout of space, position of people in the space), communication factors (body language, voice, words), signs of inclusion or exclusion, and displays of or lack of cultural intelligence. It is a good idea to include a Table to set out your observations. Word count is included in the 'summary and observations" quota, so don't 'spend' all your words here.

3. Analysis: (700-800 words): In this section you should demonstrate your understanding of the key concepts covered in the unit. Using relevant literature, together with your observations in section 2 of elements within the scenario, analyse whether chosen scenes are a safe or an unsafe space and explain why. Support your claims about whether each scene is a safe or unsafe space with readings and definitions of the concepts that comprise cultural safety including cultural intelligence and cultural capabilities. For example, you might write something like this.

In the early part of the sequence of events, Jane displayed a high level of cultural intelligence by adjusting her behaviour with direct eye contact and using a calm tone of voice as soon as she became aware that her patient had never been in a hospital before. This had an instant effect on the patient who visibly relaxed and began to talk. This is an excellent example of what Brislin, Worthley and McNab (2006, p. 40) define as cultural intelligence or the ability to adjust to another culture. Jane showed she was reading the other person's uncomfortable body language and adjusted her approach appropriately to make the patient feel safe in that new place. This is one way that her cultural capability in her role as a hospital registrar is relevant in making the patient feel safe as they enter the hospital.

This example shows how the student has:

• Identified an example of cultural intelligence from the scenario
• Integrated a definition of cultural intelligence from one of her readings
• Explained how the behaviour in this example relates to the definition and the broader question for the report

Hint: As noted earlier, to improve clarity, your analysis may include numbered sub-headings to highlight and structure key issues or reasons that you have identified in your scenario as important to whether the space represented there is safe or not safe (e.g. 3.1 Empathy, 3.2 Intercultural Communication, 3.3 Awareness of Body Language, 3.4 Culture Shock, Etc.).

4. Recommendations (150 - 200 words): Based on your analysis section, make recommendations for how situations in the situation may be changed using cultural capabilities to make this a safer space. The recommendations that you make should tie in very closely to your discussion in the analysis section. If the scenario is already safe, identify what aspects of the scenario have been important in making it safe. References are needed here.

5. Summary and Conclusion (approx. 100 words): Summarise the main ideas. What did your chosen situation show about safe spaces, and what actions needed to be taken to make it a safe space, if anything? No new material or references should be included in the summary and conclusion.

References: This list should be on a separate page. The title, References, should be centred in the page. The reference list should follow APA Style guidelines.

Preparation -

Before writing: Brainstorm connections between developing cultural capabilities and creating safe spaces.

Write down the connections you identified in assessment 2 about cultural intelligence, and cultural self-awareness as they relate to developing cultural capabilities.

Think about what you have learned about cultural judgments: how do effective cultural judgments create productive safe spaces?

Some initial questions to prompt your thinking might include:

• What is the relationship between cultural judgments and cultural empathy?
• How do we negotiate and create safe spaces?
• Whose responsibility is it to create and sustain these spaces?
• Who could take an action to improve the situation being represented?

Jot down some key points (with references).

Review what an analysis is. Apply this technique to your scenario and readings to identify the links between, for example, cultural empathy and safe social and work settings.

Consider how the literature can help to explain and analyse your chosen film scene relating to work or social space applications.

Some tips and more detailed questions you might ask yourself when analysing and discussing the video using readings for this report. Use the following framework to help analyse the scenario. Remember to refer back to what you have learned throughout the semester to think about the following questions.

Cultural self-awareness:

• Do any of the characters display cultural self- awareness (or lack of)? How do they do this?
• What sorts of behaviours indicate their awareness or lack thereof?

Cultural intelligence:

• Do the characters display characteristics of cultural intelligence? How do you know?
• How is cross-cultural communication being conveyed?

Cultural difference:

• Is cultural difference a source of conflict?
• What happens when conflict is present and how do the characters respond?

Cultural capabilities:

• Are there any cultural judgments present in the scenario? Which characters make cultural judgments and if so, how do they do this?
• How do the characters create safe or unsafe spaces?

Visual cues to look for:

• Safe atmosphere (safe from physical, emotional or psychological harm?)
• Body language, eye contact, hand placement, stance, proximity
• Verbal communication (what and how) How does cultural empathy relate to safe spaces?
• How does cultural empathy help create effective work or social, settings?
• How would you recognise that cultural empathy is occurring [or not] in any setting.

Attachment:- Cultural Intelligence and Capability Assignment File.rar