Critique of the schultz seven-point recovery plan

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Case Study - Extract" which looks at the crisis facing Starbucks in 2007 and your own research you are required to create report which sets out the following:

a) The causes of the crisis at Starbucks. (more or less 275 words)

b) A critique of the Schultz seven-point recovery plan, including any other actions to help recovery you would have taken. This assessment of the recovery plan should include a review of the leadership, management and financial performance since 2007 to date. (more or less 825 words)

You are highly encouraged to use Howard Schultz's 2007 memo 'The Commoditization of the Starbucks Experience'.

Reference no: EM133500991

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