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MGT603 Systems Thinking - Torrens University Australia

Learning Outcome 1: Critically evaluate the paradigms of Systems Thinking conceptualisation and its application to contemporary business issues

Learning Outcome 2: Create a visual depiction of a multi-dimensional complex situation that represents differing views

Learning Outcome 3: Analyse, select and apply systems modelling tools in integrating, optimising and enhancing business processes within contemporary organisations

Learning Outcome 4: Synthesise technological and non-technological solutions to business problems that promote integration and that optimise whole-of-enterprise operations

Assessment Task and Context

Systems thinking requires us to take a holistic view of the world we live in and the organisations we work with. This assessment has been prescribed to appraise students' ability to think holistically and generate discussion around recognising and understanding organisational operations using a Systems Thinking lens. The assessment will broaden students' knowledge of and appreciation for using a different approach to look for and solve problems faced by managers in contemporary organisations.

This assessment has been designed to:

- Appraise your ability to academically research and evaluate paradigms of Systems Thinking conceptualisation and apply to contemporary business issues.
- You are expected to utilise the literature provided in Modules 1 to 3.1 in your analysis and discussion, and are required to apply critical thinking, presenting multi-sided findings.
- Successful completion of this assessment will help you to further understand Systems Thinking in a practical context. It will also help you to maintain currency in the increasingly changing industry.

1. Introduction & Background

- Introduce your chosen organisation from the provided list. (Approximately 1 sentence)
- Provide a short description of the chosen case organisation (e.g. nature of the business, the industry, market share and etc.). (Approximately 2-3 sentences)
- Identify ONE issue/problem/challenge your chosen case organisation is facing at the moment because of the COVID-19 Pandemic. (Approximately 3-4 sentences)

2. Discussion
- Briefly discuss why and how "Systems Thinking" and its tools and techniques (e.g. Rich Picture and CATOWE analysis) can help and support in overcoming the issue/problem/challenge for the chosen case organisation. (Approximately 6-7
sentences).
- Make sure to draw the Rich Picture for this assessment.

- Briefly discus why and how "Systems Thinking" and its tools and techniques (e.g. Rich Picture and CATOWE analysis) can help and support in overcoming the Issue/problem/challenge for the chosen case organisation. (Approximately 6-7
sentences).
- Make sure to draw the Rich Picture for this assessment. The Rich Picture should be first introduced in your writing and then inserted as a Figure in your assessment and should be numbered and labelled appropriately (e.g. Figure 1: Rich Picture for ).
Then it will need a brief explanation/description. (Approximately 3-4 sentences)
- Make sure to state the CATWOE analysis AFTER the Rich Picture. You can use a Table to highlight the CATWOE analysis information and then in a short paragraph discuss it in depth. Please keep in mind that the Table should be numbered and labelled appropriately (e.g. Table

1: CATWOE Analysis for Then it will need a brief explanation/description. (Approximately 3-4 sentences)

- Identify intended or unintended consequences on various stakeholder of your chosen organisation (Approximately 2-3 sentences)
- Recommend/propose alternative policies/procedures using Systems Thinking approach to overcome the problem (Approximately 2-3 sentences)

List of Case Organisations
From the below list, please select only ONE case organisation for your Assessment 1 (Part A).
1. David Jones
2. iiNet
3. Flight Centre
4. Harvey Norman
5. Officeworks

Task Instructions:

1. Please review the MGT603 Assessment 1 (Part A) list of case organisations (found in the Assessment 1 - Part A Proposal Individual & Part B Critique Individual page on MGT603 Blackboard).

2. From the MGT603 Assessment 1 (Part A) list of case organisations, only choose ONE (1) case organisation for MGT603 Assessment 1 (Part A).

3. Read and research widely on the selected case organisation and find out how "COVID-19 Pandemic" has created a significant issue/challenge/problem for your selected case organisation in 2021 and how "Systems Thinking Approach" can assist in making optimal decisions.

4. You are then required to prepare and post in the Assessment 1 Discussion Forum ONE (1) original post identifying the intended or unintended consequences on various stakeholders of your chosen organisation and then recommend/propose alternative policies/procedures using Systems Thinking approach to help overcome the problem.

1. Each student is required to critique an original post (Part A) of two (2) peers.

2. Each Critique should be maximum of 250 words. Overall your Assessment 1 (Part B) should be maximum of 500 words.

3. Your Critique should include commentary on:
» Whether the original post is holistic. Please identify missing components, if any, and provide constructive feedback.
» Have all plausible consequences been identified?
» Have Systems Thinking tools been used and used properly? Please provide a critique of these tools and their use in solving the identified problem.
» Please make sure to highlight the authors of the chosen posts.
» Please ensure to submit Assessment 1 (Part B) in the related Discussion Forum Thread, by the end of Module 3.1 (Sunday of Week 5)

Referencing
It is essential that students use appropriate APA style.

Note: Now part a only required

Attachment:- Systems Thinking Assessment.rar