Reference no: EM132160976
Assignment - Disruptive Innovation
The case report is a critical reflection of Advertising Ethics (See articles on LMS for ethics) of the Patanjali Ayurved brand. Patanjali Limited founded by Acharya Balakrishna and yoga guru Baba Ramdev. It started the journey as a small pharmacy in 1997, then expanded its business as a public limited company in 2007 by distributing a broad portfolio of FMCG products with over 50 categories. The products are currently available in 15000 exclusive outlets; 3000 healthcare centre; 177000 retail outlets and its website, e-commerce sites (i.e. Big Basket, Amazon). The company policy states, "Keeping Nationalism, Ayurved and Yoga as our pillars, we are committed to creating a healthier society and country. To raise the pride and glory of the world, we are geared up to serve people by bringing the blessings of nature into their lives. With sheer dedication, scientific approach, astute planning and realism, we are poised to write a new success story for the world."
However, due to the misleading product advertising, Patanjali has continuously experienced the investigation from the authorities such as the Food Safety and Standards Authority of India (FSSAI), Consumer Complaint Council (CCC) as well as the Advertising Standards Council of India (ASCI) (Maheshwari & Sharma 2017). Moreover, the ambiguous and misrepresentative advertisements of Patanjali's products, including hair-care, toothpaste, washing powder and dishing wash, has been received multiple warnings and considering the volition of advertisement's code of conduct in the year of 2016-2017. As a result, 25 Patanjali's ads have been officially forbidden due to the unethical advertising practice. Thus, the image of Patanjali, which is contributed for a long time, is gradually losing due to the wrong promotion strategy of this company.
The report can be based on desk research, secondary research and primary research (i.e. ethnographic and netnographic observation only). Your first task is to provide a critical review of ethical practice of Patanjali Ayurved brand. Your critical review is based on synthesizing readings from peer-reviewed academic journals, relevant databases, industry and government reports, websites and newspaper articles. Your second task is to analyse consumer insights about this brand and requires you to gather observational findings. Below is the outline for the case report:
Sections -
1. Cover Page: Include Title, Student Names, Date of Submission
2. Executive Summary: Keep your main points in mind as you write the summary. You do not need to include every point in the summary, but ensure that the major ideas are covered succinctly [words are not counted from this section].
3. Introduction: Current Situation Analysis of Patanjali Ayurved brand and pertinent Background including a synopsis of the relevant information from ethical business practice.
4. Body:
a. Key advertising issues/Goals/Problems
b. Data Analysis (analysis in appendix and summary info in body)
5. Critical Analysis/Recommendations: It is important that all guesstimates or creative ideas be founded upon some economic rationale. If you are not confident in your ability to do so... PLEASE FEEL FREE TO DISCUSS "HOW TO" as a team with the lecturer or course coordinator well in advance of your case report submission.
6. Conclusion
7. Presentation and Appendices.