Crisis communication and management

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Reference no: EM133226406

Subject: Crisis Communication and Management

Case Scenario: The recent incident on the KPPA Datuk Seri Mohd Shafiq Abdullah allegedly uttered abusive words against an immigration officer at the Kuala Lumpur International Airport (KLIA) on Aug 3 that went viral on the internet has caused the department a bad reputation.

Provide a press release in detail on behalf of the Public Service Department to ensure transparency in this case.

Reference no: EM133226406

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