Reference no: EM132491998

CHC51015 Diploma of Counselling - Module 2 Crisis and Behaviour Responses Assignment - Knowledge Questions

Question 1 - Providing services within legal and ethical boundaries requires counsellors to be very clear about their responsibilities. Consider the responsibilities listed below and for each one describe the actions you would take as a counsellor to meet these responsibilities. (Write one or two sentences for each responsibility)

Provide an anti-discriminatory service

Provide a non-exploitative service

Ensure basic rights are met

Ensure client safety

Meet duty of care

Understand confidentiality and the limits of duty of care

Obtain informed consent

Ensure justice to clients

Understand counsellor's approach and its limitations

Be aware of relevant organisational policies and processes

Promote client's well being

Respect client's right to confidentiality

Respect client's right to privacy

Respect client's right to make a complaint

Respect client's right to self-determination

Honour client's right to be treated with dignity and respect

Respect client's right to receive services in a language they understand

Commit to ongoing training and professional development

Undertake regular supervision

Question 2 - With a focus on the rights of minors, consider the responsibilities listed below and for each one describe the actions you would take as a counsellor to ensure a minor's rights are met. (Write one or two sentences for each responsibility)

Provide an anti-discriminatory service

Provide a non-exploitative service

Understand confidentiality and the limits of duty of care

Obtain informed consent

Understand counsellor's approach and its limitations

Question 3 - List the circumstances where a client's right to confidentiality may be overridden. (Short)

Question 4 - Describe a process for informing clients about circumstances where their right to confidentiality may be overridden. (Short)

Question 5 - Sexual behaviour or misconduct in a counselling relationship is a particular risk for counsellors. Describe three (3) scenarios involving sexual behaviour or misconduct where there is a potential risk of litigation for the counsellor. Remember, counsellors may still be at risk even if they do not initiate the inappropriate behaviour. (Medium)

Question 6 - Following on from the previous question, describe in detail the measures that you can take as a counsellor to limit the risk of litigation associated with sexual relationships and behaviour. (Long)

Question 7 - There are a range of legal and statutory requirements that counselling organisations and their staff need to comply with. For each of the following regulatory areas, identify two (2) legal requirements that a counsellor must comply with:

Regulatory area -

Privacy

Work health and safety

Anti-discrimination and equal opportunity

Freedom of information

Child protection

Question 8 - Research the information that counselling services provide to clients regarding their rights. This type of information will often be published on the website of a service. You may also like to look at the information in your practicum workplace.

Select an example that you feel best conveys information to clients about their rights, and reproduce this information below (cut and paste if possible). Don't forget to reference your source.

Question 9 - Review the NSW Code of Conduct for Unregistered Health Practitioners (Public Health Regulation 2012 (NSW), Schedule 3) and list ten (10) mandatory requirements that would apply to a counsellor practicing in NSW.

Question 10 - There are two primary membership associations in Australian for counsellors and psychotherapists and each offer a comprehensive Code of Ethics.

Identify each association and provide a summary of what its Code of Ethics notes regarding sexual relationships with clients. (Medium)

Question 11 - What role does counsellor supervision play in a legal and ethical counselling practice? (Medium)

Question 12 - What does it mean to say that a client is 'at risk'? (Short)

Question 13 - Identify ten (10) risk factors that may increase the probability of a client being at risk of suicide.

Question 14 - List ten (10) warning signs that a client could be at risk of suicide. Include both verbal and non-verbal signs.

Question 15 - Apart from suicide, identify three (3) other risks to a client that you may encounter in a counselling service. For each risk identify five (5) signs or symptoms that you might observe in a client that could indicate the existence of the risk.

Question 16 - What is the purpose of crisis intervention in counselling? (Short)

Question 17 - Research the crisis intervention policies and procedures in your practicum workplace to find out what the general guidelines and procedures are. These may be documented, but if not, you could ask your workplace supervisor to tell you about them.

Provide a summary of the Do's and Don'ts for counselling staff in the event of a crisis situation for a client. (Medium)

Question 18 - Consider each of the situations below and provide a brief description of your crisis intervention response. (Provide a Short answer for each scenario)

Scenario -

You take a call from a client who has just been diagnosed with terminal cancer. She has just returned home from the doctor's office and is alone. She is in a desperate emotional state and you are concerned about the risk of suicide.

You take a call from a women who has locked her drunk and abusive husband out of the house. She has three small children with her and is frightened for their lives. Her husband has been shouting and pounding on the door and has just threatened to get a crowbar out of the car to break in.

You are about to meet with a young man who is struggling with anger and suicidal thoughts. As you approach the waiting area he suddenly pulls out a knife and threatens to slit his wrists. He says he will kill anyone who tries to stop him. There are two other clients in the waiting area as well as the receptionist.

Question 19 - What is the purpose and benefits of a debriefing process with a client who has suffered a critical incident? (Medium)

Question 20 - List five (5) examples of good practice that counsellors can adopt to look after themselves when working with clients at risk.

Attachment:- Crisis and Behaviour Responses Assignment File.rar