Reference no: EM132283474

A consulting project involved a credit card " bottom feeder" (let' s call it Credit Wonder). This company bought credit card accounts that were written off as uncollectable debts by major banks. Credit Wonder would buy the write-off accounts for 1 or 2 percent of their value and then would call the owners of the written-off accounts and " offer a deal" to the credit card account holders.

Credit Wonder wanted a database for these accounts. Legally, it did own them and so could contact the people who had owed the money-but as prescribed in credit law. For example, Credit Wonder could call only during certain hours and no more than once a week, and they had to speak to the actual account holder. Any amount collected over the 1 to 2 percent of the original debt would be considered a gain. In its database, Credit Wonder wanted a history of what settlement was offered, the date the account holder was contacted, and additional notes.

QUESTIONS:

1. How might a systems analyst manage such a system project?

2. Who would the systems analyst need to interview to get the system requirements?

3. How would a database analyst help in structuring the database requirements?