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Customer Relationship Management (CRM) goal is to keep customers for as long as feasible. A corporation will utilise numerous techniques, including pull and push strategies, such as creating a virtual community (pull strategy) and offering discounts, as part of its CRM initiatives (push strategy). All of these tactics are aimed at keeping clients.
a. Examine the most typical CRM tactics, other from the ones listed above, that can help you keep your customers.
b. The customer's role as an ambassador is to promote the company's goods. Propose a method for putting it into reality.
Types of teams as to their effectiveness that will improve problem solving capabilities within organizations.
Explain the different types of influence tactics that will be of a help “if adopted” in reducing the organizational politics.
Human Resources or Human Resource Management deals with HR Service Level Agreement. HR Service Level Agreement is an agreement made between the employer and the employee, which states that the employee would work under any client and sometimes any ti..
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Statutory compliance and its immense knowledge are crucial to be understood in an organization. It contains all the forms, procedures and acts applicable in a company.
Operant conditioning is a learning process where behaviour is controlled by its consequences. In this process an individual's behaviour can be modified through the use of positive or negative reinforcement.
The main motive for conducting this research is to provide broad range of research of the literature and their reviews related to training and development and assisting the employees in providing customers satisfaction.
FedEx is illustrious for its novel HR processes and practices that have greatly accounted for its success.
People in the organization are known as Google where they share common goals and have common vision.
Talent management implies recognizing a person's inherent skills, traits, personality and offering him a matching job.
This Case Study focuses on various issues related to Labour Unrest at Maruti Suzuki India Limited.
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