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Topic 1: Creating a Customer Relationship Management Plan
Think of a company that has provided great customer service to you recently.
What did it do? How did it go beyond what you expected? What do companies have to do to get employees to deliver such services.
Topic 2: Loyalty and Distribution Methods
Are loyalty programs more likely to be successful for certain kinds of products and service than for others?
Given the proliferation of loyalty programs, how can you differentiate your program from competitors programs?
Affirmative action obligations arise in the workplace through: a voluntary affirmative action plan established by an employee. Section 2-306 of the Uniform Commercial Code. the Fourth Amendment to the United States Constitution. Executive Order 11246..
Explain why you agree or disagree with the Supreme Court’s decision to send Garvey’s claim back to the arbitrator. Garvey argued that the arbitrator rejected the evidence he presented that the Padres wanted to renew his contract because, at a previou..
A business owner asks you to explain how the First Amendment to the US Constitution can affect their business. Please provide your explanation considering both the “freedom of speech”, and “freedom of religion”, elements of the amendment
The increased use of text messages, which prioritizes brevity, has resulted in: The process of writing is a recursive process. This implies that:
Walmart utilizes single server waiting lines that often have long wait times and long service times. Using either single or multiple server waiting lines, explain how you would improve Walmart’s wait and service times.
Draw the process flow diagram for this process in either word or Excel (label all activities and buffers) Calculate the inventory, throughput rate and process time for each activity and buffer. What is the average number of customers in the bank?
Determine a cost-minimizing production schedule that meets all demands on time
Advocating for reducing tasks that involve twisting, turning, stretching and lifting to prevent ergonomic injuries can be a double-edged sword. Employers who want to minimize injuries might turn to automation, which can reduce injuries and increase p..
Consider the data given in problem 16b at the end of chapter 2 of Factory Physics. Assume that demand variability follows a Poisson distribution and that the desired service level is 98% probability of not stocking out. Calculate the best order quant..
What effect does organizational structure and compensation have on ethical behavior among chief executives at American Red Cross?
Is the Consumer financial Protection Bureau a necessary regulatory agency?
Describe at least one specific ethical scenario involving an instructional document and a patient's health care wishes, if the patient's wishes per the instructional document were honored, and why or why not. Your scenario should include: what occurr..
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